Terms and Conditions

  1. Acceptance & Applicability

    These terms and conditions regulate and govern all access to, and use of, all information, products or services featured or marketing by us on or via this website and our Online Dashboard. 
    These terms and conditions apply to all website users (whether you are a member, visitor or otherwise access or use this website and our Online Dashboard).
    By continuing to use this website or our Online Dashboard, you acknowledge that you have read and understood these terms and conditions and agree to abide by these terms and conditions. 

  2. Amendment and Indemnity 

    These Terms and Conditions are amended by us from time to time. By continuing to use this website or our Online Dashboard, you hereby agree to any amendments made by us to the Terms and Conditions and agree to be bound by the Terms and Conditions as at the date of access to the website or Online Dashboard by you. 
    You hereby agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website or Online Dashboard.

  3. Intellectual Property

    All intellectual property in any of the products, services or programs offered on or via our website or Online Dashboard is and remains property of The Natural Transformer. 
    All intellectual property rights (including copyright, patents, trade marks and the right to enforce and protect that intellectual property) to any of our website content (including applets, graphics, images, layouts and text) is and remains property of The Natural Transformer. Nothing in these terms or conditions (or any conduct or representation by us) shall be construed as a grant or intention to grant any license or right to reproduce the material or content displayed on our website or Online Dashboard (without our express written consent given prior to such acts). 

  4. Links to External Websites 

    This website may from time to time contain hyperlinks to other websites or domains. Any such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.
    The information provided or made available for download by you on this website is permitted for personal use only. You are expressly prohibited from deleting or changing information or content, removing any copyright symbol, trade mark or other proprietary notice. 
    You are prohibited from copying, reproducing, publishing, distributing or displaying any of the information or content displayed on this website without our express prior written permission. 

  5. Links to Our Website

    You must not display or publish a link to our website without our express prior written consent.
    Should we grant consent to such display or publication, our consent will be subject to the following conditions:
    -  Any such linking will be entirely your responsibility and at your expense. - By linking, you must not alter any of our website's contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.
    - You agree to indemnify and hold us harmless for any cost, loss or damage suffered by us or any other person in connection with links to our website displayed or published by you (with or without our consent). 

  6. User Submissions 

    From time to time, we may allow you to submit various materials to us for display on this website. These materials include but are not limited to comments, ideas, or suggestions/feedback. 
    By submitting any Feedback you hereby license and grant us a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, communicate, publish, copy, distribute, and display such Feedback or any concept described in it for any purpose in any media, without compensation, restriction on use, attribution or liability.
    You agree not to assert any moral rights in relation to such use. You warrant that you have the full authority to grant these rights. 
    You hereby acknowledge and agree that you are solely responsible for the content, legality, originality and copyright, of any material or feedback which you provide to us through this website and we will not be liable in any way for any cost, loss or damage which may result.
    We have the right but not the obligation to monitor any Feedback, and may remove it without notice for any reason whatsoever. You warrant and agree that your Feedback will not contain any material that is unlawful or fraudulent; that breaches any intellectual property, privacy, publicity or other rights; that is libelous, slanderous, defamatory, harmful, vulgar, obscene, derogatory, pornographic, sexually inappropriate, violent, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality or gender; that not suitable for children; or that is otherwise unsuitable for publication.

  7. Program Registration 

    In the course of your use of our website or online dashboard, you may wish to subscribe to a program or service offered by us.
    We reserve the right to refuse any application for registration on any program by any user of this website or our Online Dashboard. 
    If we choose to register you as a participant in any service or program, then your use or registration in that service or program is governed by these terms and conditions.
    You hereby warrant and agree that all information provided by you is complete and accurate and that there are no matters which would affect your willingness or ability to engage in the services or programs in which you are registered other than as otherwise disclosed to us by you prior to registration.
    You hereby release us from any and all liability arising in connection with your participation or registration in any service or program offered by us. Further you indemnify and agree to hold us harmless for any cost loss or damage which may result in connection with your participation or registration in any service or program.  

  8. Social Media

    From time to time, we may invite you to participate in activities via social media. This may include but is not limited to discussions and posts in social media groups (including facebook groups). In doing so, you agree to abide by these terms and conditions insofar as they may apply to such discussion or posting. 
    You hereby agree not to publish any material or comment or feedback which might be damaging to us on any form or platform of social media. You hereby indemnify us for any cost loss or damage which may be suffered by us or anybody else by your failure to comply with this provision.

  9. Suspension or Termination of Account 

    In the event you fail to comply fully with these terms and conditions, we may suspend or terminate your access to our website, Online Dashboards, outstanding orders (including paid but undelivered orders) and any participation in any service, activity or program offered by us. 

    Such suspension or termination shall be at our sole discretion and you shall have no further rights against us in relation thereto.

  10. Cyber Security 

    We attempt to ensure that our website is free of any virus, worm, or malware. You agree that you access this website at your own risk. 

    We make no warranty and offer no guarantee as to the security of our website. We accept no responsibility for  any damage to your property, information, software or hardware which arises in connection with your use of our website or any linked website.

  11. No Warranty as to Results 

    All information provided by us on our website or via email (or otherwise) is provided in good faith as general information only and is not in the nature of advice or professional opinion. 

    We make no representation or warranty as to the reliability, accuracy or completeness of any information supplied by us to you.

    Further, no guarantee is given by us to you as to any specific result from use of this website, our email service or the information service provided through them. 

    Results can vary from individual to individual due to a range of variables which include but are not limited to individual exercise history, genetics, personal motivation and dedication.

    The programs promoted on this website and through our email service are designed to fully implemented in conjunction with advice from suitably qualified professionals. Any failure by you to follow all of the steps and instructions from us or your professional or medical advisors or consultants may result in not achieving the expected result. It is also possible, though rare, due to individual circumstances that you may not lose fat, gain muscle or achieve any positive results.

    We are not liable for any loss arising from any action taken or reliance by you on any information or material provided by us.

  12. Age of Majority 

    The goods, services, programs, products and supplements advertised or marketing on the website or otherwise provided by us are intended for use by persons over the age of eighteen (18) years only.  By continuing to use this website or our Online Dashboard, you warrant that you are over 18 years of age.

  13. Medical Advice 

    The content and material provided by us via this website or via email is not a substitute for direct, personal, professional medical care, diagnosis or advice. 

    We recommend that you consult with a suitably qualified health care professional as to all aspects of your health and wellbeing (including specifically your goals and desired outcomes and the specific programs or products purchased or sought by you from us). 

    By using this website or our Online Dashboards, you warrant that you will not rely on any advice, information or representation given by us to you and have (and will continue to) consult/ed with a health care professional as your present health condition and all restrictions/advice that may be appropriate for you. 

    By using this website or our Online Dashboard you warrant that there are no undisclosed health or fitness conditions, discomforts or difficulties which may impair or affect your ability to participate in any of the programs or services provided by us to you and you hereby indemnify and hold us harmless for any cost, loss or damage which may be suffered by you or anybody else as result of your failure to disclose such conditions, discomfort or difficulty or indeed your involvement or participation in our programs or services generally. 
  14. No Warranty as to Accuracy 

    We attempt to ensure that the goods, services, Programs and Supplements advertised or displayed on our website or emails subscription service are described as accurately as possible. Notwithstanding these efforts, we offer no warranty or representation as to the accuracy of any such description and give no undertaking or guarantee as to the availability of any particular product at any point in time. We reserve the right to correct any error or omission.

    Our prices and terms of payment are amended by us from time to time. Use of this website or our Online Dashboard by you constitutes a valid and binding warranty on your part that you have read our terms of payment and agree to be bound by the same. All prices are in Australian Dollars (AUD) and are inclusive of GST (if applicable).

    Please check your details carefully before submitting your order.

    Should you have any questions or complaints regarding a particular Program or Supplement, please email tnt@thenaturaltransformer.com.au or visit www.thenaturaltransformer.com.au prior to placing your order.

    Once an order is submitted, and payment is processed, you have entered into contract with us for the supply of the Program(s) or Supplement(s) ordered. All orders and purchases are considered final at time of placement. You may not cancel your order even notwithstanding a “pending” status being displayed. 

    Should you need to make an adjustment to your order for any reason, please contact shop@thenaturaltransformer.com.au. We will endeavour to accommodate where possible however once the order has placed, there is no guarantee that it can be altered or changed in any way.

    To the extent permitted by law, no refund or replacement will be provided if you change your mind or decide not to proceed with an order for any reason. We recommend you carefully preview any orders and enter the correct details before adding them to your shopping cart and proceeding with your order.

    Where a Program or Supplement has been listed at the incorrect price or with incorrect description or image due to typographical error or similar oversight, we reserve the right to cancel a transaction and refund your credit card or account (as the case may be).

  15. Damaged or Faulty Goods 

    The goods and services advertised on our website or Online Dashboard may be available for delivery within Australia, New Zealand, the United States of America and Canada on the terms set out on this website. 

    Nothing in these terms and conditions requires us to offer delivery to any place should we deem it unsafe or inconvenient to do so. 

    If we offer delivery of any item of goods or services, the costs of packaging and postage your item shall be in addition to the cost of the goods and services as displayed on our website. Title in the goods or services shall not pass to you until we have received payment in full however passes to you immediately upon payment being received. Notwithstanding the foregoing, you agree that the goods and services shall be at your risk from the time you place your order with us. 

    If we have not notified you of acceptance of your order within three (3) business days from the time you place your order, your order is deemed to have been rejected and no further rights or obligations shall arise between the parties. We are not required to give reasons for rejecting your offer to purchase.

    Subject to the Australian Consumer Law, if a product delivered to you is damaged or faulty, we will reimburse you for the price of the product only (less shipping) unless the product is damaged by you. If you wish to return a faulty or damaged product, you must notify us and will find the requirements relating to return of such goods on our 'Shipping' page.

    Once you have notified us through our website that you wish to return faulty, damaged or undamaged product, you may return the product to our warehouse, at your expense, so long as you provide valid proof of damage. If we are unable at the time of return to replace or exchange returned goods we may, solely at our discretion, agree to reimburse your credit card for the amount initially debited for the purchase.

  16. Complaints 

    Should you have any feedback or complaints about any of the goods or services purchased or received by you, you may email us at shop@thenaturaltransformer.com.au 
    Using the subject line ‘Complaint’ on the email, correspondence must outline the complaint in detail including the nature of the complaint, and attach copies of any supporting documentation.
    We will investigate the complaint and endeavor to respond within 14 Business Days.

  17. Limitation of Liability

    We take due care in providing the information, goods and services on our website and Online Dashboard. Notwithstanding that, we provide no warranty either express or implied; including without limitation, warranties of title, implied warranties of merchantability, or fitness for any particular purpose concerning any of the goods, services, programs or products displayed or marketing on our website or Online Dashboard.

    To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is hereby excluded.

    Notwithstanding, to the full extent permitted by law, our liability for breach of any implied warranty or condition is limited to the supply of the product or services again or payment of the costs of having those services supplied again or otherwise replaced (at our election, in our sole discretion). 

    We accept no liability for any loss whatsoever including consequential loss suffered by you arising from or in connection with the supply of goods or services to you (or anybody else) by us (or anybody else). 

  18. Use of Information and Privacy

    From time to time, you will be required by us you to supply certain confidential information (which shall include but not be limited to your name, address for delivery, your email address, telephone contact, and credit card details). We to take due care with this information. Notwithstanding that, you agree to release us in respect of any misuse, error in transmission, virus or malware which may result from a mishandling of your information by us. 

    By using this website or our Online Dashboard, grant to us an irrevocable and unconditional right to add and use your contact details and the confidential information collected by us to and in conjunction with our database and to contact you by email with information about your order and other general information about our products and services. 

    From time to time we may contact you about special offers or new products. You can be removed from our marketing communications mailing list by either unsubscribing via a link in an email or contacting us directly.

    Information provided by you will be stored for this purpose only and will not be passed to any third party unless required by the law.

  19. Applicable Law

    The Agreement between us (as particularized by these Terms and Conditions) is governed and regulated by and to be construed in accordance with the laws of Queensland, Australia. 

    You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia. 

  20. Severability 

    In the event that any provision of the these Terms and Conditions is held to be invalid, illegal or unenforceable, that provision shall be severed from these Terms and Conditions to the extent of the invalidity, illegality or unenforceability be ignored and all the other provisions of these terms and conditions shall remain in full force and effect.

    All rights not expressly granted herein are reserved by us.