Refund policy

Returns & Refund Policy

Refunds & Subscription Rules (App & Challenges)

🔹 App Subscriptions & Challenges:

• All digital purchases, including app subscriptions and challenge entries, are final.

• No refunds will be issued for change of mind, lack of use, or missed challenge participation.

• If you experience technical issues with the app, please contact our support team for troubleshooting.

• Challenge access is valid for the stated challenge duration only—extensions will not be granted.

🔹 Product Refunds:

• Refunds will only be issued for faulty or defective products, as required by Australian Consumer Law.

• If you believe your product is faulty, please contact us with photos and a detailed explanation within 7 days of receiving your order.

Refund Processing Times:

• Approved refunds will be processed within 5-10 business days.

• Refunds will be issued to the original payment method used at checkout.

• Processing times may vary depending on your bank or payment provider.

We are committed to providing high-quality products and services—if you have any concerns, please reach out to our support team for assistance!